Contact Us

This Contact Us page gives customers the official support, phone, email, and business identity details for Corevu. The wording is intentionally precise, customer-centered, and measured so shoppers can understand their rights without sorting through vague language. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.

OUR IDENTITY

Legal Business Name: BLACKBOX RETAIL PROJECTS PTY LTD
Store Name: Corevu
Physical Business Address: UNIT 1 6 BOORAN DRIVE UNDERWOOD, 4119 Australia

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM PST. These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: info@corevu.shop
Business Phone Number: +61480802742

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

For a faster review, send one message with the order number, item name, issue summary, and any useful photos or tracking details. Support cases are reviewed using the order record, the product page, customer-provided evidence, and the timing rules stated in the relevant policy.

We handle messages during the support hours above. Requests involving carrier claims, return inspection, payment checks, or product condition may need additional information.